{"id":611,"date":"2016-10-24T14:21:14","date_gmt":"2016-10-24T12:21:14","guid":{"rendered":"https:\/\/www.erikvanveenendaal.nl\/site\/?p=611"},"modified":"2016-11-15T02:55:34","modified_gmt":"2016-11-15T01:55:34","slug":"project-control-satisfying-the-customer","status":"publish","type":"post","link":"https:\/\/www.erikvanveenendaal.nl\/en\/project-control-satisfying-the-customer\/","title":{"rendered":"Project Control: Satisfying the Customer"},"content":{"rendered":"<h1 style=\"text-align: center;\">Project Control: Satisfying the Customer<\/h1>\n<hr \/>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignright size-full wp-image-612\" src=\"https:\/\/www.erikvanveenendaal.nl\/site\/wp-content\/uploads\/Satisfying-the-Customer.png\" alt=\"satisfying-the-customer\" width=\"210\" height=\"300\" srcset=\"https:\/\/www.erikvanveenendaal.nl\/site\/wp-content\/uploads\/Satisfying-the-Customer.png 210w, https:\/\/www.erikvanveenendaal.nl\/site\/wp-content\/uploads\/Satisfying-the-Customer-100x143.png 100w, https:\/\/www.erikvanveenendaal.nl\/site\/wp-content\/uploads\/Satisfying-the-Customer-150x214.png 150w, https:\/\/www.erikvanveenendaal.nl\/site\/wp-content\/uploads\/Satisfying-the-Customer-200x286.png 200w\" sizes=\"(max-width: 210px) 100vw, 210px\" \/><em>Katrina Maxwell, Serge Oligny, Rob Kusters and Erik van Veenendaal<\/em><br \/>\n<em> Shaker Publishing, Maastricht, The Netherlands<\/em><\/p>\n<p>Requirements volatility is probably the single most critical component of software development, control and cost estimation. Even a slight change to requirements at a late stage in a project can have a disastrous impact on cost, schedule and quality. However, a project in which requirements remain fixed may not be a success from a customers&#8217; viewpoint. To address these important issues we chose \u2018Controlling Software Projects: Satisfying the Customer&#8217; as the conference theme for ESCOM 2001, and the SCOPE-track within it. Thus in addition to traditional papers, several papers present pioneering work to better understand the human factor aspects of requirements volatility and its impact on software projects and product quality. The proceedings include experience reports, studies of best practice, new research concepts, and in-depth quantitative analysis.<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Requirements volatility is probably the single most critical component of software development, control and cost estimation. Even a slight change to requirements at a late stage in a project can have a disastrous impact on cost, schedule and quality. However, a project in which requirements remain fixed may not be a &#8230;<\/p>\n","protected":false},"author":1,"featured_media":612,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[4,3],"tags":[],"_links":{"self":[{"href":"https:\/\/www.erikvanveenendaal.nl\/en\/wp-json\/wp\/v2\/posts\/611"}],"collection":[{"href":"https:\/\/www.erikvanveenendaal.nl\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.erikvanveenendaal.nl\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.erikvanveenendaal.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.erikvanveenendaal.nl\/en\/wp-json\/wp\/v2\/comments?post=611"}],"version-history":[{"count":0,"href":"https:\/\/www.erikvanveenendaal.nl\/en\/wp-json\/wp\/v2\/posts\/611\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.erikvanveenendaal.nl\/en\/wp-json\/wp\/v2\/media\/612"}],"wp:attachment":[{"href":"https:\/\/www.erikvanveenendaal.nl\/en\/wp-json\/wp\/v2\/media?parent=611"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.erikvanveenendaal.nl\/en\/wp-json\/wp\/v2\/categories?post=611"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.erikvanveenendaal.nl\/en\/wp-json\/wp\/v2\/tags?post=611"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}